Dubai, United Arab Emirates
Customer Service Professionals
Job Duties
We recruited amazing customer service team members.
Whether it's the emirate airline or from many airlines served by DNata, our goal is to ensure that our customers experience the service consistent with the high standards of the Emirates Group.
As a professional customer service, you can be allocated to any area in all groups that provide front lines or behind the customer service screen, including the following:
Customer service agent
Our airport check-in service staff offered the highest service passengers from the time they checked in to their final destination; Lounge gate and so on.
They are often, passengers have the first experience will have the Emirates group and the first impressions counted for everything. This is the ideal position for outgoing personality and detail-oriented vibrant about providing services and encouraging our business through increasing efficiency and safety standards. This role will be in a uniform.
Marhaba.
There is something quite specially welcomed by Marhaba service agents before or after the flight. People's skills and calm and efficient ways to get passengers - from VIP to busy families - smoothly on their way, is an important attribute. It is also an addition, such as warmth and a big smile that really distinguishes our Marhaba team.
Qualification & Experience
- Level or equivalent.
- 2 + years experience in the role of customer service.
- Proficiency in oral and written English.
- Vocational or Diploma (12 + 2 or equivalent) desired but not needed
- Octive attitude with natural ability to provide excellent services in the team environment, and when dealing with people from many cultures
Some roles require one or more of the following:
- Fluency in French, Spanish, German, Italian, Arabic, Russian, Mandarin, Japan
- Experience reservation and ticket (adventagonous)
Salary & Benefits
We offer attractive tax-free salaries, paid in dirhams, local UAE currency. Dirham is associated with special image rights of international monetary funds. This has been held constant against the US dollar since the late 1980s at the middle level around US $ 1 = DH3.66. In addition to the benefits of travel which is usually associated with airlines, more information about work benefits is available in the 'working here' section on this site. By looking at the 'Dubai Lifestyle' section on your site you can also consider the benefits of Dubai as a location for life and work.
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